Privacy Policy for Deco Stones Ltd

Last updated: October 2025
Effective date: October 2025

1. Introduction

At Deco Stones Ltd, accessible from https://decostones.ie, protecting the privacy of our visitors and customers is one of our top priorities.
This Privacy Policy explains what types of information we collect, how we use it, and how we protect your personal data.

If you have any questions or need further clarification about this policy, please contact us at info@decostones.ie.

2. Consent

By using our website, you agree to the terms of this Privacy Policy and consent to the collection and use of your information as described herein.

3. Information We Collect

We may collect and process the following types of information:

Personal identification information: name, email address, phone number, postal address.
Account registration details: company name, billing and shipping addresses, telephone number.
Order details: products purchased, payment method (no credit card details are stored by us), and delivery information.
Communication data: information you provide when contacting us via email, phone, or contact form.
Website usage data: information such as IP address, browser type, device information, and visited pages (via cookies or analytics tools).

You will always be informed when personal data is required and for what purpose.

4. How We Use Your Information

We use the collected information to:

Process and fulfil your orders.
Operate and maintain our website.
Improve and personalise user experience.
Communicate with you regarding orders, inquiries, or promotional offers.
Send you updates, newsletters, or special offers (if you have opted in).
Detect and prevent fraudulent or unauthorised activity.
Comply with legal obligations.

We do not sell or rent your personal information to third parties.

5. Log Files

Like most websites, Deco Stones uses log files.
These files record visitors’ interactions such as IP addresses, browser type, Internet Service Provider (ISP), date and time of visit, referring pages, and exit pages.
This information is not linked to personally identifiable data and is used solely for website performance analysis and security monitoring.

6. Cookies and Tracking Technologies

Our website uses cookies to improve functionality and user experience.
Cookies store information such as user preferences and visited pages to help us provide a more tailored browsing experience.

You can disable cookies in your browser settings, but some website features may not function properly as a result.

7. Advertising and Third-Party Services

We may work with third-party services such as Google Analytics or Facebook Ads, which use cookies and similar technologies to collect data for analytics or advertising purposes.

These third parties automatically receive your IP address when you visit our website.
Deco Stones Ltd has no access to or control over the cookies used by these external services.

We recommend reviewing the privacy policies of any third-party platforms you interact with.

8. GDPR Data Protection Rights (EU/EEA Customers)

If you are a resident of the European Union, you are entitled to the following rights under the General Data Protection Regulation (GDPR):

Right of access – Request copies of your personal data.
Right to rectification – Request correction of inaccurate or incomplete data.
Right to erasure – Request deletion of your personal data under certain conditions.
Right to restrict processing – Request limits on how your data is used.
Right to object – Object to data processing in specific circumstances.
Right to data portability – Request transfer of your data to another controller or directly to you.

If you wish to exercise any of these rights, please contact us at info@decostones.ie.
We will respond within 30 days.

9. Children’s Privacy

We do not knowingly collect any personal information from children under the age of 13.
If you believe your child has provided personal data through our website, please contact us immediately, and we will remove such information promptly.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
All transactions are processed through secure servers using SSL encryption.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.
We encourage you to review this page regularly to stay informed about how we protect your information.

12. Contact Information

If you have any questions, requests, or complaints regarding this Privacy Policy, please contact us:

Deco Stones Ltd
Unit 7, Westpoint Trade Centre
Link Road, Ballincollig, Co. Cork, Ireland
info@decostones.ie
021 487 6963